IT outsourcing

Alempic isn’t just an outsourcing service; we operate as a fully integrated IT department for your company. Our team of specialists is ready to tackle any IT challenge and provide ongoing support. Our approach ensures that all IT maintenance responsibilities are handled by us, allowing you to focus entirely on your business. For your project, a dedicated specialist with expertise in your specific area will be assigned, enabling us to respond to your requests with maximum speed and efficiency.

What can we do?

We work hard every day to make life of our clients better and happier

IT Support and Troubleshooting
- Provide round-the-clock technical support and troubleshooting.
- Manage software and hardware issues, ensuring smooth daily operations.
- Set up and manage remote work environments, including VPNs and secure access.
- Ensure seamless collaboration tools for distributed teams.
Infrastructure and System Optimization
- Maintain and monitor servers, networks, and cloud systems.
- Optimize IT infrastructure for reliability and performance.
- Manage cloud infrastructure, including migrations and integrations.
- Optimize cloud resources for cost-effectiveness and efficiency
Cyber Security and Data Protection
- Implement robust security measures to protect against cyber threats.
- Conduct regular security audits and vulnerability assessments.
- Set up automated data backup solutions.
- Ensure quick recovery of data in case of emergencies or data loss
Development
- Maintain and update your website to ensure optimal performance.
- Conduct regular audits for speed, SEO, and usability.
- Provide feature updates and enhancements for existing applications.
Strategic IT Consulting and Compliance
- Advise on IT strategies to align with your business goals.
- Provide expert consulting on technology upgrades and digital transformation.
- Ensure your IT practices meet industry regulations and standards.
- Conduct audits to identify compliance gaps and implement corrective measures.

It's time to use IT outsourcing when:

1

The IT infrastructure in the company does not meet all the goals and needs of your business.

2

The expenses for consumables, additional equipment, and IT infrastructure repairs are increasing significantly.

3

The company’s management is unable to obtain clear answers from its IT department, or your employees lack the necessary qualifications.

4

You need to scale up, whether you’re planning a significant increase in employees or customers, a reorganization, or downsizing.

5

Your employees have increasingly started complaining about slow computer performance or service issues.

WHY CHOOSE US

• CERTIFIED

We apply the world's best practices and solutions for IT process management

• 30+ YEARS OF EXPERIENCE

We are trusted by leading international companies from various industries

• 95% OF CUSTOMERS

have been working with us for decades, giving us top-rated reviews.

Streamlining costs for the maintenance, implementation, and ongoing development of IT infrastructure.

Increase in the efficiency of business processes, corporate services, applications and equipment.

Enhance operational transparency and improve enterprise management by establishing a unified IT infrastructure.

Deployment of additional enterprise control and management systems, such as ERP, CRM, NIS, Business Intelligence, Groupware, and more.

Request a free consultation

A non-formalized approach is our priority!

DEDICATED PERSONAL MANAGER FOR PROCESS OVERSIGHT

You'll save time by not having to monitor all processes yourself. Our personal manager will keep you informed 24/7 on key metrics and developments

MINIMIZING BUSINESS DOWNTIME RISKS

We provide dedicated support for critical and widespread incidents, ensuring rapid response from the moment an issue is reported until it’s fully resolved

ENHANCED QUALITY CONTROL MEASURES

Our quality manager oversees the quality of services, ensuring strict adherence to the SLA, monitoring staff communication for consistency, and gathering user feedback to maintain high standards

SERVICE LEVEL AGREEMENTS (SLA)

We collaborate with you to develop a comprehensive SLA and guarantee the achievement of the agreed-upon metrics.

PAY ONLY FOR WHAT YOU NEED

FOR REQUEST

For the number of requests received from you

BY THE HOUR

For the amount of time worked in hours

SUBSCRIPTION PLAN

Fixed payment for the maintenance of one workplace or office

PERSONNEL OUTSOURCING

We provide staff from our own team, under our management

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